Data analytics
OSS/BSS

Harnessing Data Analytics To Enhance Customer Experience And Reduce Churn

Due to the rapid technological innovation and intense price wars, Internet Service Providers (ISPs) and Communication Service Providers (CSPs) today operate in a highly disruptive marketplace. Customer demands continue to evolve in an increasingly complex digital landscape due to which subscriber churn remains a major challenge. The traditional strategies retention will no longer be considered […]

Role of data analytics in the telecom industry
OSS/BSS

The Role Of Data Analytics In The Telecom Industry

Since its inception, the telecom industry has witnessed tremendous growth. It plays an important role in making our lives easier. With advanced communication methods and enhanced flexibility, the telecom industry gains more customers and creates new revenue streams. With the rapidly growing digital connectivity, the internet service providers (ISPs) have to deal with large datasets. […]

Cloud technology
Cloud Services

Cloud Technology Creating New Opportunities For ISPs

Cloud technology is considered the future of business technology. Among the biggest advantages it offers, the fact that it makes enterprise-quality technology affordable for small businesses and lets them compete at previously unattainable levels. It’s now possible to run a small business completely on the cloud. Cloud technology creates various opportunities for internet service providers […]